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Important Information for Patients

Horsefair Surgery is delighted to announce that it has entered into a new partnership which secures the future of the practice for patients, staff and the community.

The new partnership secures Primary Care for 16,713 patients across Banbury and surrounding villages.

Dr Jonathan Williams, Dr Angela Alcock and Dr Liz Dawson will continue as Partners, providing the excellent patient care the practice has consistently delivered for many years. Horsefair Surgery will be supported by Integral Medical Holdings (IMH) Group who will work alongside the partnership and management team in delivering high quality, patient focussed care.

Over the coming months we will work closely with the Patient Participation Group (PPG), the Clinical Commissioning Group (CCG) and IMH Group to further develop Horsefair Surgery.

Primary care in the UK continues to face major challenges; however we are confident with the support of our Patients, the PPG, CCG, NHS England and IMH Group we believe the new Horsefair Partnership places us in a strong position to adapt to the future needs of our patients.

Horsefair Surgery would like to thank patients and colleagues for their support over the last challenging months and going forward, during the transition period.

 

Horsefair Surgery Update Friday 30th September 2016

The Running of Horsefair Surgery Going Forward

Important Announcement about Middleton Cheney Horsefair Surgery

Dr Debbie Neville

Patient Update August 2016

Welcome to Horsefair Surgery

Help Us To Help You…

As the pressures on General Practice increase it is becoming more challenging to provide all of the services we have been able to deliver in the past. To enable us to continue to provide high quality medical care to our patients we need to make some changes to what we do.

Some of the pressures we face include

  • Difficulty in recruiting and retaining GPs
  • Advances in medical care place increased expectations of what a GP can provide for their patient
  • Pressures within the hospitals means that work is pushed back to General Practice

How can you help?

  • Be prepared to seek help from other places for example NHS Choices nhs.uk, your local pharmacy, your optician, the Citizens Advice before you contact the surgery
  • Be prepared to see another health care professional; for example Paramedic, Advanced Nurse Practitioner , Community Pharmacist (for medication queries), Physiotherapist.
  • Contact the hospital directly if you have a query regarding medical care you are receiving from the hospital, usually it is best to speak to the secretary of the department you were seen by. If the hospital has requested a test for you, please contact the hospital for the results.
  • We will do our best to ensure you have continuity of care with the same GP for chronic or complex medical conditions, this may not always be possible for less complex conditions
  • Please be aware that we use Advanced Nurse Practitioners (ANPs) as part of our practice team.  ANPs are Nurses who have undergone extensive further training. Most are independent prescribers who are able to write prescriptions and arrange investigations or referral in the same way as a GP {Please see below bulletin about ANPs} 
  • Consider self-care for minor illnesses, there is a lot of helpful information on NHS Choices nhs.uk
  • Only expect to obtain a sick note when you have been off work for more than 7 days. The GP can only issue a sick note after 7 days of illness.
  • Make sure that we hold up to date contact details for you including your mobile number and your email address
  • Understand that it often takes longer for information to reach us from the hospital than you are told by the hospital team
  • Understand that some of the work we do for you will be of lower priority, e.g. medical reports and letters you ask us to write and therefore may take longer to complete
  • Be prepared to offer as much information as you can to our reception team so that they can direct your care to the right Clinician
  • Be patient, we are doing the very best we can

Thank you

Advanced Nurse Practitioner - A Patient’s Guide

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 

 

(Site updated 01/03/2017)
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