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Noticeboard

Horsefair Surgery Open Day 

Tuesday 22nd August between 8.30am & 6.00pm

Following a CQC re-inspection in May, the subsequent media coverage and the resignation of the Partners, our Patient Participation Group felt it would be a good opportunity to give patients of Horsefair a chance to pop in and find out what is actually happening with their surgery.

This is your opportunity to ask any questions, raise any concerns and dispel the rumours you are hearing. 

As well as members of the PPG, Fiona and Julia, Horsefair's new management team, will be on hand to answer to your questions and listen to your concerns.

We look forward to seeing you.

 

 

 

 

NHS 111, When it’s less urgent than 999

Visit the NHS Choices for more information click here

What is 111?

NHS 111 is a new telephone service being introduced to help make it easier for you to access local health services.

If you live in Oxfordshire, you can now call 111 when you need help fast, but it isn’t a 999 emergency. The 111 service is currently not available in border areas with phone numbers starting 0118, 01793, 01280 and 01844.

You can ring 111, 365 days a year, to reach a full range of local health services, including out of hours, doctors, community nurses, emergency dental care and late opening chemists.

Calls from landlines and mobile phones are free – just like 999.

Type Text Talk for Deaf or Hard-of-Hearing People

The 111 service is also available via typetalk on number 18001 111.

How does it work?

111 will get you through to a team of highly-trained advisers, who are supported by experienced nurses. They will assess your symptoms and guide you to the right local service.

Wherever possible, the NHS 111 team will transfer you directly to the people you need to speak to. If they think you need an ambulance, they will send one immediately – just as if you had originally dialled 999.

When do I use it?

People should use the NHS 111 service if they need help or advice urgently but it’s not a life-threatening situation. You should call 111 if:

  • it’s not a 999 emergency;
  • you don’t think it can wait for an appointment with your GP; or
  • you don’t know who to call for medical help.

For less urgent health needs, you should still contact your GP or dentist in the usual way, and for immediate, life-threatening, emergencies please continue to call 999.

Why should I use it?

NHS 111 is a fast and convenient way to get the right help – whatever your need, wherever you are, and whatever the time. It can also help us to free up 999 and local A&E departments so that they can focus on emergency cases.

What if I have already been given a number to call for a condition I have?

If you are already receiving healthcare and a health professional has given you a specific telephone number to call when you are concerned about your condition, please continue to use that number.

Download information in a different language

To download NHS 111 information in a different language please visit NHS Choices website.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website