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Noticeboard

Horsefair Surgery Open Day 

Tuesday 22nd August between 8.30am & 6.00pm

Following a CQC re-inspection in May, the subsequent media coverage and the resignation of the Partners, our Patient Participation Group felt it would be a good opportunity to give patients of Horsefair a chance to pop in and find out what is actually happening with their surgery.

This is your opportunity to ask any questions, raise any concerns and dispel the rumours you are hearing. 

As well as members of the PPG, Fiona and Julia, Horsefair's new management team, will be on hand to answer to your questions and listen to your concerns.

We look forward to seeing you.

 

 

 

 

Nurses

Sue Hiam

Lead Practice Nurse

Nicola Upstone

Dela Taylor

Please telephone 01295 259661 or 259484 to book an appointment to see the nurse.

Jyoti Jassal

Health Practitioners

Health Trainer

Kerry Hart supports patients towards a healthier lifestyle, helping with healthy eating, physical activity, quitting smoking, reducing alcohol intake and sexual health.

She can signpost patients other local services and organisations. She meets with patients on a one2one basis at the surgery regularly, she can also do home visits if required and authorised by the surgery.

She encourages, supports and empowers patients to make a more confident approach to their health.

Emergency Care Practitioners (ECPS)

Alex and Paul carry out a number of tasks at Horsefair, a couple of examples are: Clinical Triage and Acute Home Visits. The introduction of the ECP role at Horsefair has dramatically improved life for GPs, so much so that we have employed a second ECP called Paul. Together with the nursing team, the ECPs will man the Clinical Triage Service which commences on Monday 18th January 2016. All calls from patients requesting an on the day, emergency appointment will be logged by a receptionist and one of the team will call the patient back and triage their problem. Alex and Paul also perform home visits throughout the day, which means that the patients no longer have to wait for the Doctor to finish their clinic.

Healthcare Assistants

Vicky Williams
Jill James

There is a phlebotomy clinic every morning, which is run by one of 3 healthcare assistants – Jill James, Sarah Bates or Vicky Williams. Please call 01295 259661 or 259484 to book a blood test. If your blood test is urgent the receptionist will do their best to get you in on the same day. If the doctor requires a routine blood test you will need to make an appointment at reception.

If you are attending regular appointments for Warfarin Monitoring (INR) please telephone to book your appointment as soon as you receive your letter from the Anticoagulation Clinic.

The healthcare assistants also carry out urine dips, ECGs and various other nursing tasks.

(Pictured opposite are Sarah & Vicky)

Saiqa Aslam
 
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