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Noticeboard

Horsefair Surgery Open Day 

Tuesday 22nd August between 8.30am & 6.00pm

Following a CQC re-inspection in May, the subsequent media coverage and the resignation of the Partners, our Patient Participation Group felt it would be a good opportunity to give patients of Horsefair a chance to pop in and find out what is actually happening with their surgery.

This is your opportunity to ask any questions, raise any concerns and dispel the rumours you are hearing. 

As well as members of the PPG, Fiona and Julia, Horsefair's new management team, will be on hand to answer to your questions and listen to your concerns.

We look forward to seeing you.

 

 

 

 

Practice Management

Julia Collins

Assistant Practice Manager

Fiona Edwards

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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